Question about NGC "Appearance Review"

[KiloBay]

Hello everyone, I have a question and maybe a learning point for most everyone. NGC received a couple of coins I submitted for the modern tier & mint-error 0n 12/29/21. It was entered into the NGC submission tracking on 2/10/2022.

2/17/22: moved to Grading/Encapsulation/Imaging status, turnaround time showing 70 days
3/1/2022: Grading/Quality Control. The day before turnaround times still 70-days, then within an hour to two it was showing shipped 3/2/22 (the next day). NGC was still showing a 70-day turnaround time that magically decreased by half (50%) within this one afternoon.
3/2/22: I called NGC and was told the turnaround time was 35 days but imagine that when all this weird stuff that seems completely out of step for NGC magically cut the turnaround time in half (50%)
Watching this turn around only grow to the 70 days and remain there for weeks. I felt that NGC was just pushing coins through to clen up the lag time. Both of my coins were slabbed with an MS64 grade
When I seen, the photos of the graded coins both got an MS64 and realizing there was no error notations. I politely inquired about the mint-error service especially on one coin and I was told they both were looked at. Which I agreed someone must have looked at the Penny (2009-D posted on the CONECA mint error forum a while back) and sent a photo back to NGC, explaining that if someone had looked at this one carefully, they would have seen this. A few days later I was told that a Mint error guy asked me to resubmit as a “Mechanical Error”. I got a reply today telling me to send the other one (25c) back in for an “Appearance Review”.
My question is regarding the “Appearance Review”: on the 2021-P Crossing the Delaware quarte weighs 5.72g that was submitted as well. Photo attached.
My understanding of the Mechanical error is for a label issue and the Appearance Review is for a down-grade review? Honestly looked at this coin for the better part of last year 2021 and I placed my bet it will be an error? Just looking at a photo it does give me reservations on that thought.
Has anyone else experienced something like this with NGC in recent weeks? I mean if they are looking to remove it from the slab and send it back in a body bag, not to tarnish their reputation or something. I’d just as soon keep the slab I have, thoughts?
But if there are thoughts that this weas typical and standard service expectations with NGC, I’ll probably send it back in.

Anyway, sorry writing a book and rabbling with this one, but any thoughts or inputs would be greatly appreciated.

[MintErrors]

In my opinion, the "appearance review" might be that they are willing to take it back, look at the slabbed coin and see if they missed anything.

It will probably cost you postage and insurance at least one way. I am not too sure if they will charge you a return postage fee whether they find the error or if they pass on adding the error.

Almost all third party grading services handle coins with errors and varieties around the five week mark.

Of course we are in trying times with COVID, but that is winding down so hopefully things will return to normal soon.

It's important to note what grading tier you chose and the overall turn around time is for that coin. They may break it out into two separate segments. One, they receive the coins, see that some have to go through the variety and error specialists and it may be a significant wait there. Then they have to be added to the line to be graded and then, added to the line to be slabbed.

On the NGC website, you may be able to get a definition of their terms. if you're not satisfied with their answer, see if you can forward the email back to customer support and ask for clarification on the process, additional costs and anything else you'd like to ask them.

Every experience is different with the TPG, so it's a slim chance that his has happened to anyone lately - other than you.

[mustbebob]

Sorry, but I don't have a clue about grading companies. I am so glad I never got into having coins slabbed.
In any case, there are other folks here who might be able to help you with your questions. Best of luck!

[KiloBay]

I wanted to Thank you all for the input, I greatly appreciate and learn something every-time. At this point in time I am planing on resubmitting them and just see what happens, after all it will be another learning experience in this hobby. Thanks again

[Kloccwork419]

What is the error on the quarter? If its the weight, thats within tolerance, and not an error.

For the 2009-D cent, you were told here it wasn’t an error. This is just turning into a pricey lesson. NGC didn’t put an error designation on the labels because neither are errors

[MintErrors]

I wanted to Thank you all for the input, I greatly appreciate and learn something every-time. At this point in time I am planing on resubmitting them and just see what happens, after all it will be another learning experience in this hobby. Thanks again

Its costly - you cannot just submit the coin with an error or variety and think they are going to attribute it. I see a good amount of coins, slabbed with no mention of an attribution, that is because people do not state that on the paperwork, nor do they "pay the additional price" for the attribution for the error/variety on the coin. I have seen some pretty obvious varieties both on NCG and PCGS slabs that were semi-dramatic and were slabbed as normal coins. =\

[KiloBay]

Thank you Gary, I agree about the cost and personally review coins for months before I decide to submit. But here is one for you NGC asked me to return for a mechanical review. and I goth them back with this note. "The enclosed coins appear as they do, due to toning and discoloration. Not Mint Errors". No means am I an expert with toning but is it even possible for a modern 2021 quarter to tone this much? its still slabbed so I NGC believes it can, I just have my doubts on this.

the slabbed photo is above in this message but this is a photo before it was slabbed. Any thoughts will be greatly appreciated

Thank you

[MintErrors]

Thank you Gary, I agree about the cost and personally review coins for months before I decide to submit. But here is one for you NGC asked me to return for a mechanical review. and I goth them back with this note. "The enclosed coins appear as they do, due to toning and discoloration. Not Mint Errors". No means am I an expert with toning but is it even possible for a modern 2021 quarter to tone this much? its still slabbed so I NGC believes it can, I just have my doubts on this.

the slabbed photo is above in this message but this is a photo before it was slabbed. Any thoughts will be greatly appreciated

Thank you

I believe so, They probably accepted the fact that it is a natural toning since it is not completely all the way around the coin and artificially toned. There are "holes" and natural flow to this coin.

The toning was done quite rapidly, I will agree to that, but it honestly depends on what this was in. If it was a third party paper roll and the roll was stashed in a high humidity area, it very well could have been the cause. It could have very well been in an article of clothing as well that attributed to the toning, probably washed and dried in a bright color probably yellow based.

Although this is a quarter, I have seen some Morgan Dollars that were anything from rainbow to black. I have two Lincoln Proof coins of the 1960's that I personally pulled from mint sets - One is Hershey Chocolate Brown and the other neon pink. Not sure how long it takes a coin to tone, but it all boils down to the right conditions.

[Kloccwork419]

I hear a lot of bad things about NGC. Like overgrading and things like this coin. That looks like environmental damage to me. Im like Bob, like my coins raw. If I do send in some random things, its to ANACS. I like their slabs the most. Easy to see what it is when the slab is on a box and they’re the cheapest.

Honestly forgot what you asked and thats too long of a post after a 12 hr shift. Lol.

[KiloBay]

I want to thank you all for your time and replies on this matter, and I do apologies for the long post. I have always liked slabbed coins myself, thinking they were honestly reviewed and accurately graded by what I thought would be a true professional... Boy was I wrong.

Anyway, it will be a cold day below before I use them again. So, for now I will move from being a novice coin collector to a professional NGC agitator. by sharing this experience and coins with any blog or other coin site I find interesting enough to do so.

After all I do have a one of a kind modern coin, officially authenticated by NGC to be miraculously toned coin, like no other coin before.

By the way do not trust PCGS with their coin conservation service either

Thank you all once again